Shipping costs & returns
About the returns
You have 100 days after you have taken possession of the goods to cancel your order. You can find more information on this in our cancellation policy.
Unpaid returns are not accepted, please only via our portal:
Returns Label:
Austria:
Germany:
Switzerland:
Italy:
Belgium:
France:
Luxembourg:
Netherlands:
Poland:
Spain:
Czech Republic:
Hungary:
About the shipping costs
Your order will be processed and dispatched as quickly as possible. You can enter your delivery address when ordering.
You can check the availability of our products on the page of the respective product. If we discover after receiving your order that the product you ordered is no longer in stock, we will contact you by email and offer an alternative or cancel the order if desired.
Express shipping with tracking via DPD, DHL, GLS
AT 1-2 days, DE 2-3 days, EU 3-4 days, CH 2-3 days, UK 3-5 days
- EU + CH - free from 50€ order value below DPD 4,90€, DHL 5,90€
- CH - no customs duties, Swiss VAT