Alpin Loacker Outdoor Online Shop aus Österreich. Alles für deine Bergfreunde

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Cancellation policy

Consumers are entitled to a right of withdrawal in accordance with the following provision, whereby consumers is every natural person who concludes a legal transaction for purposes that can mostly be attributed to their commercial nor their independent professional activity:

1. About the cancellation policy

1.1 Right of withdrawal

You have the right to revoke this contract within 100 days without giving reasons.

The cancellation period is 100 days from the day on which you or a third party named by you, who is not the carrier, took possession of the last goods.

To exercise your right of withdrawal, you have to ALPIN LOACKER GmbH, street houses 59,A-6842 Koblach, email: support@alpinloacker.atUsing a clear explanation (e.g. a letter sent by post, fax or email), information about your decision to cancel this contract. You can use the attached model cancellation form, which is not prescribed.

To maintain the cancellation period, it is sufficient for you send the message to the exercise of the right of cancellation before the cancellation period has expired and you have returned the goods within the period defined below.

1.2 Consequences of the revocation

If you revoke this contract, we have all payments that we received from you, including the delivery costs (with the exception of the additional costs, which result from the fact that you choose a different type of delivery than the cheapest standard delivery offered by us have) to repay immediately and at the latest within fourteen days from the day on which the notification of your revocation of this contract has received. For this repayment we use the same means of payment that you used in the original transaction, unless something else has been expressly agreed with you; Under no circumstances will you be charged for fees for this repayment. We can refuse the repayment until we have returned the goods or until you have provided the proof that you have returned the goods, depending on which the earlier time is.

You have the goods immediately and in any case within fourteen days from the day on which you teach us about the revocation of this contract, to send or hand over to us. The deadline is preserved if you send the goods before the deadline of fourteen days.

You bear the immediate costs of returning the goods.

You only have to pay for any loss of value of the goods if this loss of value is due to the quality, properties and functionality of the goods not necessary to deal with you.

1.3 Exclusion or premature expiry of the right of cancellation

The right of withdrawal expires prematurely for contracts for delivery of sealed goods if your seal has been removed after delivery.

General information

1.4 Please avoid damage and contamination of the goods. Please send the goods back to us in their original packaging and unopened with all accessories.

2. Send the goods back to us if possible.

3. Please note that compliance is not a prerequisite for the effective exercise of the right of cancellation.